2. Return and Exchange Policy
2.1 Return Conditions:
· Returns are accepted only if the product is damaged or does not match the description on the website.
· Return requests must be made within 3 business days of receiving the product.
· Used or altered products are not eligible for return.
2.2 How to Request a Return:
· Customers must contact us via email: info@f7antiques.com within 3 business days of receiving the product.
· Clear pictures showing the damaged product or discrepancy from the description should be attached.
2.3 Product Exchange:
· If the product is damaged or does not match the description, it will be replaced with a similar product if available, or a refund will be provided.
2.4 Shipping and Return Terms:
· The customer is responsible for the return shipping costs unless the error is from the store.
· Original shipping fees are non-refundable in return cases.
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